New Client Questionnaire

Our Studio Policy

We are a Holistic Health Transformation Studio dedicated to helping you fix pain, realign your body, transform your health, and rewire your nervous system so you can live with more energy, confidence, resilience, and freedom.

No two people are the same, which is why every transformation journey is completely personalised to your body, health history, lifestyle, and goals.

Your program may include a tailored combination of:

• Pain & Posture Correction

• Body Alignment & Functional Movement

• Clinical Conditioning & Strength Training

• Nutrition & Health Transformation

• Nervous System Rewiring

• Mindset & Life Transformation Coaching

Every session is delivered with intention and evolves as your body heals and grows. We don't just treat symptoms. We identify the root cause, create a personalised roadmap, and equip you with the tools, knowledge, and support to achieve lasting transformation from the inside out.

Please Note: The following terms and conditions will only apply if you choose to proceed with one of our personalised coaching programs after your Initial Consultation & Assessment and commence your transformation journey with JK Transformation Studio.

1. Payment Responsibility

Clients are responsible for all coaching fees and agree to pay according to their selected coaching program.

2. Exercise Membership Payments

Weekly Exercise Memberships are paid via direct debit and processed in advance every Friday. Please ensure sufficient funds are available to avoid payment delays and dishonour fees.

3. Health Transformation Program Payments

Our Health Transformation Programs are paid in full upfront prior to commencement unless an alternative payment arrangement has been agreed to in writing.

4. Commitment to Your Transformation

Your personalised coaching program is designed to achieve lasting results through consistency. Regular attendance, following your recommendations, and actively implementing your personalised plan are essential to your success.

5. Session Times

Sessions finish at the scheduled time, regardless of your arrival time, to ensure fairness to all clients.

6. Refund Policy

As every coaching program is personalised and prepared specifically for you, we do not offer refunds once coaching has commenced.

7. Rescheduling Policy

Sessions may be rescheduled with a minimum of 48 hours' notice, subject to availability. Requests made within 48 hours may result in the session being forfeited.

8. Failed Payments

If a weekly direct debit payment is declined, a bank dishonour fee of $6.82 will be charged in addition to the outstanding balance.

9. Holiday Notice

If you are planning a holiday or extended absence, please provide at least four weeks' notice so we can appropriately manage your coaching program.

10. Exercise Membership Commitment

Weekly Exercise Memberships require a minimum commitment of 13 weeks following your Initial Consultation & Assessment. This allows adequate time to build strength, improve alignment, and achieve lasting results.

11. Membership Cancellation

Following the initial 13-week commitment, we require two weeks' written notice to cancel a weekly Exercise Membership.

Liability Waiver Form

By signing this agreement, I acknowledge and agree to the following terms, fully understanding that this is a legally binding document intended to release JK Transformation Studio, its owners, directors, officers, instructors, contractors, employees, volunteers, agents, representatives, successors, and assigns (collectively referred to as “JK Transformation Studio”) from all liability, to the fullest extent permitted by law.

• Voluntary Participation and Assumption of Risk

  I voluntarily choose to participate in physical conditioning sessions and all related services offered by JK Transformation Studio (the “Services”). I understand that these Services involve physical activity that may be strenuous and carry inherent risks, including but not limited to, muscle strains, sprains, broken bones, head or spinal injuries, allergic reactions, physical discomfort, worsening of existing conditions, and in rare cases, serious injury or death. These risks may arise from my own actions or inactions, the actions or inactions of others, the condition of the facilities or equipment, or the nature of the activity itself.

  
  

• I understand and accept all such risks, both known and unknown, even if arising from the negligence of JK Transformation Studio or others, and I assume full responsibility for my participation.

  
  

• Medical Acknowledgement

  I affirm that I am in good health and physically capable of participating in the Services. I understand it is my responsibility to consult a physician before beginning any exercise program. I agree to disclose any relevant medical conditions, injuries, pregnancy, or other health concerns to my instructor prior to participation. I further acknowledge that JK Transformation Studio may require a physician's clearance under certain health conditions before continuing participation.

  
  

• Use of Equipment

  I understand that exercise involves the use of specialised equipment with moving parts, springs, and levers, and that improper use or inattention could result in injury. I accept all risks associated with the use of such equipment, including equipment malfunction or wear and tear.

  
  

• Release and Waiver of Liability

  To the fullest extent permitted by law, I hereby release, waive, discharge, and hold harmless JK Transformation Studio from any and all liability, claims, demands, actions, or causes of action whatsoever arising out of or related to any loss, damage, or injury, including death, that I may sustain while participating in the Services, whether caused by the ordinary negligence of JK Transformation Studio or otherwise.

  
  

  This release includes, but is not limited to, claims based on:

  Personal injury

  Property damage

  Worsening of pre-existing conditions

  Equipment failure

  Advice or instruction provided by staff or instructors

  
  

• Indemnification

  I agree to indemnify and hold harmless JK Transformation Studio from any and all claims, actions, suits, procedures, costs, expenses, damages, and liabilities, including attorney’s fees, brought as a result of my involvement in the Services and to reimburse them for any such expenses incurred.

  
  

• Binding Agreement

  I understand that this agreement is binding upon me, my heirs, executors, legal representatives, successors, and assigns. If any portion of this agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

  
  

• Governing Law

  This agreement shall be governed by and interpreted in accordance with the laws of the state of Western Australia.